Denton is toasting another local win in the hospitality arena! J.D. Power and Associates released their 2012 North America Hotel Guest Satisfaction Index Study yesterday and visitors will be happy to know that 3 brands named as winners are among lodging options in Denton.
Hilton Garden Inn achieved the highest ranking in the "Upscale Segment" in a tie, its ninth highest ranking in the study throughout the past 11 years. Homewood Suites by Hilton was awarded the highest ranking in the "Extended Stay Segment" - the ninth award in 12 years for the brand in the segment. And for the consecutive year, Holiday Inn was the highest ranked in Mid-Scale Full Service category.
Now in its 16th year, the J.D. Power and Associates study is based on responses from more than 61,716 guests who evaluated 70 different hotel brands in the United States and Canada from June 2011 to May 2012. The study measures overall hotel guest satisfaction across seven hotel segments: Luxury, Upper Upscale, Upscale, Mid-Scale Full Service, Mid-Scale Limited Service, Economy/Budget and Extended Stay. Within each segment, seven key measures determine overall satisfaction, including: reservation; check-in/check-out; guest room; food and beverage; hotel services; hotel facilities; and cost and fees.
Congratulations to all our award winning properties on this national recognition!
Whether you are planning a trip to Denton for business or pleasure, be sure to check out these award winning hotels:
Hilton Garden Inn Denton
Homewood Suites by Hilton Denton
Holiday Inn Hotel and Suites Denton
Additional Denton hotel information can be found at www.DiscoverDenton.com.