A Gladiator in the Tourism Industry: Kim Phillips is honored with the Gene Phillips Hospitality Award

Published on: Thu, Apr 28, 2016

Those of us who know Kim Phillips, Vice President of the Denton Convention & Visitor Bureau, realize that she is no shy individual.  She’s quick to introduce herself, make connections and network.  That’s not just fancy, mixer-type jargon that she uses lightly either.  If she has introduced herself and spent time getting acquainted with you, know that her wheels are spinning and she is honestly figuring out how you both can help cross-pollinate in each other’s field or industry.

Kim has formed partnerships within and outside of the Denton community that help amplify the “good word of Denton” to much larger audiences in a unified message. The mission is always to encourage visitor travel to our city and for these visitors to go #dentoning.

While she is a key community leader in Denton, Kim is well-known statewide and highly respected within the industry. She’s not just about marketing our beautiful vibrant city.  She loves and admires her tourism family and is eager to share ideas, brain storm with her peers and roll up her sleeves to work on a project just as she does in Denton.  She can’t sit still and is consistently pouring out new ideas and concepts.  Seriously?  Does she ever sleep? Don’t doubt that the CVB staff hasn’t brought this up more than once.

Kim has contributed with her expertise and advocated support for state travel by holding leadership roles in multiple state organizations such as the Dallas/Fort Worth Area Tourism Council, the Texas Lakes Trail Region of the Texas Heritage Trails program, the Texas Association of Convention & Visitors Bureaus and the Texas Travel Industry Association. She is a great advocate for the industry, working closely with legislators and other key decision makers to boost awareness of the importance of travel to the Texas economy.

Staff were part of the surprise guests.  From left to right,  Veronica Maldonado, Dana Lodge, Kim, Chuck & Kathy Carpenter

Staff were part of the surprise guests. From left to right, Veronica Maldonado, Dana Lodge, Kim, Chuck & Kathy Carpenter

Are you getting a picture of Kim’s world?  It is the Texas Tourism Industry, a world that believes in the importance of travel and hospitality and how it affects our state’s economy.  Travel Matters.  This is a message she sees as vital for our local community as much as for our state.

It is because of these values that Kim was honored this past Tuesday evening in San Marcos during the annual Texas Travel Counselors Conference.  The Texas Department of Transportation  (TxDOT) recently named Kim as the 2016 recipient of the Gene Phillips Hospitality Award (no relation to the namesake of the award). The award recognizes her distinguished career and her longstanding efforts on behalf of TxDOT’s Travel Information Centers and the state’s $70.6 billion travel industry.

Each year the award is presented by TxDOT Travel Information Division staff and recognizes one person for his or her outstanding lifetime accomplishments within the Texas travel and tourism industry.

“Kim Phillips has been a great friend to TxDOT and a staunch supporter of our Travel Information Centers,” said Joan Henderson, director of the TxDOT Travel Information Division. “Her dedication and leadership in the Texas travel industry make her the ideal recipient for this award.”

Kim's family surprised her during the awards ceremony.  From left to right: sister Leann, son Chris Phillips, Kim, hubby Tim Phillips and daughter, Jennifer Miller

Kim’s family surprised her during the awards ceremony. From left to right: sister Leann, son Chris Phillips, Kim, hubby Tim Phillips and daughter, Jennifer Miller

Kim’s 27 years of tourism industry professionalism include an overabundance of accolades.  She is always the overachiever.  During this time, she held the Texas Travel Industry Association’s Travel and Tourism College program in Denton, introducing 200 students in our industry to the concept of Dentoning. She serves as a customer service instructor through the Texas Friendly Hospitality Certification Course.  And most recently, she was at the helm of organizing and fostering partnerships that put Denton front and center during the last two years of the South by Southwest Interactive Trade Show.

If it were up to Kim every town would have a Visitor Center in their epicenter, everyone in the hospitality industry would have attended Tourism College and would have completed the Texas Friendly Hospitality Certification Course.

“Hiring Kim 13 years ago was one of the best decisions I ever made,” says Chuck Carpenter, President of the Denton Chamber of Commerce. “She has taken the Chamber’s Convention & Visitor Bureau to new heights.  Her drive ensures that we will continue the climb to the next level and beyond.”

This is Kim Phillips, Gene Phillips Hospitality Award recipient. A gladiator for her city and state.  Our visitors and residents benefit from her overzealous drive.  Her passion flows through her staff and our city partners as she helps us all ensure our visitors have the most hospitable #dentoning experience and that we all embrace that #travelmatters to our state.

A beautiful daughter, proud of her mom.

A beautiful daughter, proud of her mom.

 

All images provided by TxDOT Media Relations.

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